Privacy Policy

Who we are

Crackleboom is a random video chat service operated by Meshcheriakov Bohdan Oleksandrovych. This policy explains what we collect when you use the Crackleboom website or Android app, why we collect it, and what control you have over it. Questions go to contact@data-clerk.com.

Age requirement

Crackleboom is for adults aged 18 and over. It is not directed at children, and we do not knowingly collect data from anyone under 18. If you believe a minor is using the service, report them in-app or email us and we will remove the account.

What we collect

• Account details. If you register with a password we store your username, display name and a bcrypt hash of your password — never the password itself. If you sign in with Google we store your Google account identifier, email address, display name and profile picture URL.
• Messages. Text messages you send to contacts are stored on our servers so they can be delivered and shown in your history.
• Contacts and activity. Who you have connected with, when calls happened, and whether you are currently online and available to be matched.
• Reports and blocks. When you report or block someone we record who reported whom, the reason you picked, and the call it happened in, so we can act on it.
• Push notification token. The Android app registers a Firebase Cloud Messaging token so we can ring your device for incoming calls.
• Technical logs. Our servers record IP address, timestamps and error information for security and debugging.

Video and audio calls

Live video and audio are relayed in real time through our own media servers so calls work behind firewalls. We do not record, store or review the video or audio of your calls. Media exists only for the duration of the call. Because calls are not recorded, moderation relies on the reports you send us — please use the report button. Calls with AI characters work differently, as described below.

Calls with AI characters

Some people you meet on Crackleboom are AI characters. When you talk to one:

• Your speech is converted to text on our own servers so the character can answer. The audio itself is not recorded or stored.
• The character's replies are generated by AI models running on our own servers.
• Character memory. After a call, we store a short summary of what you talked about and brief notes about you (for example your name, what you do or what you are interested in) so the character can remember you next time. These are kept per character and are never shown to other users.
• To decide which illustration to show and whether a call is worth remembering, the character's replies and the text of the call are sent to TypeSafe AI, a service provider based in the United States. TypeSafe processes this text only to return those decisions and does not use it to train AI models.

How we use it

• To create your account and sign you in.
• To match you with other people and connect calls.
• To deliver messages and ring you for incoming calls.
• To let AI characters hold a conversation with you and remember earlier calls.
• To enforce blocks and investigate reports, and to suspend accounts that break the rules.
• To keep the service secure, available and free of abuse.

We do not sell your personal data, and we do not use it for advertising or profiling. Character memory is used only by that AI character in your own calls.

Who we share it with

We share personal data only with service providers who help us run Crackleboom, and only as much as they need:

• Google Cloud Platform — hosting, database storage and encrypted backups.
• Google Sign-In — only if you choose to sign in with Google.
• Firebase Cloud Messaging — delivery of incoming-call notifications to Android devices.
• TypeSafe AI (United States) — text classification during and after calls with AI characters. TypeSafe does not train AI models on this text; it may keep it and technical logs derived from it for a limited time under its own privacy policy.

We may also disclose data where we are legally required to, or where it is necessary to protect someone's safety.

How long we keep it

Account details, contacts, messages and AI character memories are kept while your account exists, and are removed when you delete it. Technical logs are kept for a short operational period, and encrypted backups are overwritten on their rotation schedule within 30 days. We keep a de-identified record of safety reports — the reason and the time, with no link back to the accounts involved — so we can handle abuse complaints.

Your choices and rights

• Block anyone. Block a contact from your Contacts list, or report and block someone during a call. A block is permanent: you will never be matched with that person again, and neither of you can call or message the other.
• Access, correct or delete your data. Email contact@data-clerk.com and we will action the request.
• Delete your account. See below.

Depending on where you live you may have additional rights under laws such as the GDPR, including the right to object to processing, to request a portable copy of your data, and to complain to your local data protection authority.

Deleting your account

Sign in and open Account & rules, then choose Delete my account. If you can't sign in, email contact@data-clerk.com from the address on your account. Deleting removes your profile, contacts, messages, AI character memories and push tokens; safety reports are retained in the de-identified form described above. Full detail is on the account deletion page.

Security

Traffic is encrypted in transit with TLS, passwords are stored as bcrypt hashes, and backups are encrypted at rest. No service can promise perfect security, but we take reasonable measures to protect your data.

Changes to this policy

If we change this policy we will update the date at the top of this page, and for significant changes we will let you know in the app.

Contact

Meshcheriakov Bohdan Oleksandrovych — contact@data-clerk.com